Tag Archives: commenting

A simple request

When asked by a business to take down comments critical of that business, what is a newspaper to do?
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Journalism can’t be a one-way street anymore

I don’t know who made up the rule that news reporters aren’t sup­posed to respond to pub­lic com­ments about and cri­tiques of their work. Maybe it’s not even a rule. Maybe its one of those arbi­trary rules that some­body thought was a good idea once upon a time, though it really had no basis in [...]
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Responding to readers by proxy

After read­ing a story on the Billings Gazette’s Web site about a woman who spent sev­eral months liv­ing in a sand­stone cave above the city, I perused the story’s comments. This was among them: My ques­tion is, why didn’t the reporter respond him­self? If there’s a pol­icy pre­vent­ing him from doing so, why does the paper [...]
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A cooling off period in Bloomington, Ill.

Okay, this is the wrong way to build a civil com­mu­nity on your newspaper’s Web site. Just before the new year, the staff at the Pentagraph in Bloomington, Ill., decided that the com­ments on its sto­ries were too uncivil, so the paper took its ball and went home: Reader com­ments on Pantagraph.com often are infor­ma­tive, [...]
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Comment moderation: How far is too far?

Matthew Ingram has a short post up about a com­ment mod­er­a­tion deci­sion made by Kurt Greenbaum at the St. Louis Post-Dispatch. In short, Greenbaum made a call to the sys­tem admin­is­tra­tor behind an IP address that left two vul­gar com­ments. As a result, the com­menter lost his job. It’s a post that’s sparked some fas­ci­nat­ing ques­tions [...]
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